Claims management
Had an accident? We handle your claim with your insurer
We work with any company: we repair the vehicle and coordinate directly with your insurer and, if needed, with the assigned assessor — without you having to act as the go-between. Talleres Pamicar, in Sabadell.
Carrer de la Llanera, 118, Sabadell · individuals and businesses
Why handle your claim here
What we take care of for you
We work with any insurer
You don't depend on us having a prior agreement with your company: we handle the claim whichever insurer you have.
Direct coordination with the assessor
We speak directly with the assigned assessor to confirm the scope of the repair. You don't have to act as the go-between.
Clear quote before repairing
You know what's going to be done, and why, before we touch your car.
Written warranty
Every bodywork repair handled as a claim comes with a written warranty.
How we handle a claim
From the claim report to delivery of the vehicle
- 1
You give us the claim details (insurer, claim number if you have it).
- 2
We assess the vehicle and, if an assessor has been assigned, coordinate with them to confirm the repair.
- 3
We repair the bodywork and, where applicable, handle the painting at a specialized external booth in Rubí.
- 4
We hand over your repaired vehicle, with the paperwork already handled with the insurer.
Questions about claims
Do you work with my insurer?
Yes: we aren't tied exclusively to any one company, so we can handle your claim whichever insurer you have.
Do I need an assessor before bringing in the car?
It depends on the claim and your insurer. If you already have an assessor assigned, we coordinate directly with them; if you're not sure, contact us and we'll guide you.
Who pays for the repair?
It depends on your agreement with your insurer: in some cases payment is arranged directly with the company, and in others you pay and your insurer reimburses you. We'll confirm this based on your policy once we've assessed the case.
How long does handling a claim take?
It depends on the insurer, parts availability and the extent of the damage. We'll give you a time estimate after assessing the vehicle.
Do you have a replacement car while the repair is underway?
Yes, subject to availability. Let us know when you report the claim and we'll confirm if we can offer you one.
Do you have a claim to sort out?
Tell us the details of your claim on WhatsApp and we'll let you know how to proceed.